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You are here: Home / VOLUNTARY / Hewlett-Packard (HP) recalls Lithium-ion batteries due to fire hazards

Hewlett-Packard (HP) recalls Lithium-ion batteries due to fire hazards

01/09/2018 By Angela Leone Leave a Comment

On January 4, HP issued a recall of approximately 50,000 Lithium-ion batteries for HP notebook computers and mobile workstations. The batteries have the potential to overheat, posing fire and burn hazards.

The recall involves batteries that were shipped with or sold as accessories or replacement batteries for the following HP ProBooks;

  • HPx360 310 G2
  • HP Envy G2
  • HP Envy m6
  • HP Pavillion x360
  • HP 11
  • HP ZBook (17 G3, 17 G4, Studio G3)
  • HP ZBook Studio G4

HP received eight reports of battery packs overheating, melting, or charring. Three of those reports involved property damage totaling $4500 and one report of a minor injury involving a first degree burn.

The recalled computer batteries were sold inside notebook computers and mobile workstations or separately from December 2015 through December 2017 at Best Buy stores nationwide and online at Amazon.com, hp.com, and other online retailers.

RESOLUTION
If you are unsure whether or not your computer battery is included in this recall, visit HP’s battery recall page for a list of recalled items and instructions on how to enable “Battery Safe Mode.” The batteries are not consumer replaceable, so HP will provide free battery replacement services by authorized technicians for anyone effected by the recall.

New Jersey and Philadelphia Personal Injury Attorneys

The Philadelphia personal injury attorneys at Messa & Associates are experienced with cases involving defective products.  If you or a loved one has been injured by a defective or faulty product, contact the Philadelphia personal injury attorneys at Messa & Associates, P.C. for a free consultation by calling 877-MessaLaw. You can also submit an inquiry online for a free case evaluation.  Let Messa & Associates earn you the compensation you deserve.

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